bp88's Privacy Policy

bp88 places the highest priority on user privacy. This Privacy Policy ("Policy") provides a complete description of how we collect, use, store, and protect your personal information when you use the bp88 platform.

This Policy applies to all users of bp88's services — including those using cricket betting, sports events, slots, live casino, or any other gaming service.

Our platform is operated for users in Bangladesh, and we are committed to ensuring the security and privacy of users' personal information at all times.

bp88 collects various types of information, which are described in detail below:

2.1 Identity Information

• Full name and date of birth
• National ID number or passport number (for age verification)
• Email address and mobile phone number
• Permanent residential address

2.2 Financial Information

• bKash, Nagad, or Rocket mobile banking account numbers
• Bank account details (for bank transfers)
• Transaction history and amounts
• Deposit and withdrawal records

2.3 Account & Gaming Information

• Username and password (stored in encrypted form)
• Gaming history, betting records, and winnings information
• Preferred games and betting types
• Bonus claim and wagering history

2.4 Technical Information

• IP address and device information
• Browser type and operating system
• Login times and session data
• Information collected via cookies and tracking technologies

bp88 collects your information in the following ways:

3.1 Information You Provide Directly

We collect information you provide directly during account registration, identity verification (KYC), deposit or withdrawal requests, contact with our support team, and when completing surveys or forms.

3.2 Automatically Collected Information

Some information is collected automatically through technical means while you use our platform. This includes your device, browsing behaviour, page visits, and session data.

3.3 Information Received from Third Parties

For identity verification and fraud prevention, we may sometimes receive information from trusted third-party verification services. In such cases, only the necessary information is collected.

bp88 uses your information only for the following legitimate purposes:

• Account Management: To create accounts, verify identity, and ensure login security.
• Service Delivery: To properly operate gaming, betting, deposit, and withdrawal services.
• Security: To prevent fraud, money laundering, and other illegal activities.
• Customer Support: To resolve your issues and provide assistance.
• Responsible Gaming: To monitor user gaming behaviour and ensure responsible gaming practices.
• Legal Compliance: To comply with applicable laws and regulations.
• Service Improvement: To analyse user experience and improve the platform.
• Communications: To send important updates, security alerts, and account-related information.

bp88 never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

5.1 Service Providers

We work with selected partner organisations for payment processing (bKash, Nagad, Rocket, and bank transfers), identity verification, and technical infrastructure management. These organisations receive only the information necessary to provide the specified service and are required to comply with our privacy standards.

5.2 Legal Obligations

If a competent court, government agency, or legal authority requests information through a valid order, bp88 may provide the necessary information to comply with the law.

5.3 Fraud Prevention

Limited information may be shared with relevant authorities or security partners to detect and prevent fraud, money laundering, or activities that pose a threat to platform security.

The bp88 platform uses cookies and similar technologies to improve your browsing experience.

6.1 Essential Cookies

These cookies are necessary for the platform to function correctly. They include maintaining login sessions, managing security tokens, and completing payment processes.

6.2 Analytics Cookies

Analytics cookies are used to understand how users interact with our platform. This information is reviewed in aggregate and is not used to identify any individual.

6.3 Cookie Controls

You can control or decline cookies through your browser settings. However, disabling essential cookies may affect platform functionality and some services may become unavailable.

bp88 retains your information only for as long as necessary. The retention period depends on the following factors:

• Active Accounts: For the duration the account remains active, and for the period required by applicable law thereafter.
• Financial Records: For the period specified under applicable financial regulations.
• KYC Information: For the period required by legal obligations, even after an account is closed.
• Gaming Logs & Betting History: For as long as required for dispute resolution and audit purposes.
• Support Communications: For a reasonable period to ensure issues are fully resolved.

Once the retention period ends, bp88 securely and permanently deletes or anonymises your information.

bp88 has implemented industry-standard technical and organisational measures to ensure the security of your information:

8.1 Encryption Technology

Our platform uses SSL (Secure Socket Layer) encryption, which keeps your information secure during data transmission. Passwords and sensitive information are always stored in encrypted form.

8.2 Access Controls

Only authorised staff can access your personal information, and even they are restricted to only the information required for their role. All access is logged and reviewed regularly.

8.3 Security Monitoring

Our systems are under 24/7 security monitoring. Any suspicious activity is detected immediately and the necessary action is taken.

8.4 Staff Training

All our staff receive regular training on data protection and are bound by confidentiality agreements.

As a bp88 user, you have the following rights regarding your own information:

9.1 Right to Access

You can find out what information we hold about you. For this request, please contact [email protected].

9.2 Right to Rectification

If any of your information is incomplete or incorrect, you can contact us to request a correction.

9.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations or legitimate business purposes.

9.4 Right to Object to Processing

You may object to marketing communications or certain types of data processing. We will take appropriate steps upon receiving your request.

9.5 Right to Data Portability

You may request a copy of your personal information in a structured, machine-readable format.

bp88 handles financial transactions through bKash, Nagad, Rocket, and bank transfers. We pay special attention to protecting your financial information:

• bp88 never collects your full mobile banking PIN or bank password.
• Payment information is protected with industry-standard encryption.
• Only the minimum information necessary for transaction verification is stored.
• All transaction logs are kept in a secure environment and used only for audit and dispute resolution purposes.

The minimum deposit amount is ৳300 and the minimum withdrawal amount is ৳800. All withdrawals are typically processed within 5-30 minutes.

bp88 is a gaming platform operated exclusively for adults. Use of this platform is permitted only for those aged 21 or above.

• We do not knowingly collect any information from persons under the age of 21.
• Age verification is mandatory at the time of account registration.
• If any person registers by providing a false age, we will close the account and delete the collected information as soon as we detect it.
• If a parent or guardian believes their minor child is using this platform, please contact [email protected].

bp88 reserves the right to update this privacy policy as needed. If the policy changes, you will be informed in the following ways:

• A notice will be prominently displayed on the platform.
• A notification will be sent to your registered email address.
• The "Last Updated" date on this page will be changed.

For significant changes, you will be notified at least 30 days before the changes take effect. Continued use of the platform after a policy change will be considered your agreement to the new policy.

If you do not agree with the new policy, you may request that your account be closed.

For any questions, requests, or complaints regarding the privacy policy, please contact the bp88 support team. Our support team provides assistance in both Bengali and English.